QuickPlan Coffee Shop 2010 Multi Unit Matrix including QuickPlan Coffee Shop 2010 Comprehensive Business Plan Software including hardcopy, current Specialty Coffee Industry Analysis, Outlook and Trends, Employee Manual, Bar Manual,Operations Manual,(detailed Barrista),and powerful five year " Specialty Coffee Big Picture" financials matrix. . Quickly edit into your own and insert into already indexed presentation binder. A Word Processor and Excel Spreadsheet Program, Excel 6.0 or better required.Includes Hard Copy, CD-ROM and Immediate Email Download.