QuickPlan Coffee Cafe Multi Unit Matrix 2010 including QuickPlan Coffee Cafe 2010 Comprehensive Business Plan Software, including current Specialty Coffee Industry Analysis, Outlook and Trends, Employee Manual, Bar Manual,Operations Manual,(detailed Barrista),and powerful five year " Specialty Coffee Big Picture" financial matrix. . Quickly edit into your own and insert into already indexed presentation binder. A Word Processor and Excel Spreadsheet Program, Excel 6.0 or better required.Includes Hard Copy, CD-ROM and Immediate Email Download.